Frequently Asked Questions

What types of clients do you work with?

Our clients are individuals, families, and small business owners who are looking for help with retirement planning, college funding preparation, or 401(k)/Pension set-up and supervision. These groups span a diverse range of ages, employment backgrounds, and investment objectives.

Do you have an account minimum?

Yes, typically we only work with clients with $50,000 in investable assets. That being said, we have found our services provide the most value to those persons with investable assets between $100,000 and $5,000,000. However, the potential for a long-term client relationship is more important than the size of a client's account.

What types of services do you provide?

It is our objective to provide a truly comprehensive financial planning experience that takes into account our clients’ unique situation and goals. Whether it is investment management, a child’s education funding, insurance policy review, estate planning, or tax preparation assistance analysis, we are glad to help.

How is Tarheel Advisors compensated?

We charge an annual fee based on the percentage of assets we manage. This fee is calculated and billed quarterly in arrears. As a Fee-Only firm, Tarheel Advisors, LLC does not accept any additional commissions or other forms of compensation which increases transparency and helps us avoid conflicts of interest.

Does Tarheel Advisors have a standard portfolio that they will “park” my money in?

No. We believe in creating a personalized dynamic portfolio for each client that will incorporate each person’s short-term, long-term, income, and growth needs. This insures that your portfolio will be catered towards your specific investment goals.

Will I be able to participate in the investment decisions?

Yes. Because we don’t believe in “parking” clients’ assets in a standard portfolio, we welcome your ongoing input to the investment selection process.

What is the difference between “Non-Discretionary” and “Discretionary”?

“Non-discretionary” means that we must receive your express approval on each and every investment changet. “Discretionary” means that we may make an investment change on your behalf without getting explicit approval.

Where are your client assets held?

Typically client assets are custodied by Charles Schwab Institutional where Tarheel Advisors will have access to actively manage accounts. Charles Schwab will then send account statements on a monthly basis. Tarheel Advisors will send out performance reporting on a quarterly basis.

 

If Tarheel Advisors does not hold my assets, how does it manage my account?

When your account is established, one of the documents you sign gives Tarheel Advisors a limited power of attorney on your account. This authority allows us to initiate trades among securities within your account.

Are my assets safe with Tarheel Advisors?

Yes, your accounts are afforded protection by the Securities Investor Protection Corporation (“SIPC”), of which Schwab is a member. SIPC protects the securities of its members’ customers up to $500,000 (including $100,000 for claims for cash).

How will you communicate with me?

It depends on your preference of phone or email. You will also receive at least a quarterly statement from us indicating account performance and management fee calculations. Additionally, all monthly account statements and tax documents are available via online.

What does fee-only mean?

We do not accept commissions or payments from outside companies. We work solely for our clients and by being fee-only it prevents our advice from being tainted by oversized commissions. We strive to make all fees open and tranparent.

 

Will I have to sell all or part of my current investments to work with you?

In most cases --No. But, there are likely some significant investment changes we would recommend. Most Existing securities can be transferred electronically with relative ease.

Will you charge me an extra fee to consult with my estate planning attorney or CPA?

No, we offer this service as part of our comprehensive annual fee. In fact, we would welcome the opportunity to discuss tax or estate planning ideas with the other professionals that you have engaged.

Can you help me choose the appropriate investments in my 401(k)?

Yes. We feel that it is very important to incorporate your investment selection with your company’s 401(k) / Retirement Plan into your overall asset allocation so as to prevent security overlap and other unintended deviations.

What is a CFP®?

Most people think that all financial planners are "certified," but this isn’t true. Anyone can call himself or herself a "financial planner." The CERTIFIED FINANCIAL PLANNER® designation is the gold standard in the financial services industry, and only those who have fulfilled the education, certification and renewal requirements of the CFP® Board can display the CFP® certification marks..
http://www.cfp.net/Learn/knowledgebase.asp?id=11